Customer service, from theory to fact!
We all hear that customer service has a very important role to play in your business. But do we know why or how? The fact is that attracting new customers is five times harder than retaining a current one. Also, A study by American Express found that happy customers tell around eight people about their good experience, […]
Why and how do you need innovation management?
Innovation has never been vital as it is today. It is often about when any organization comes up with new and unique processes, services, or products to make a positive change through their work. It can include improving existing methods or practices or starting from scratch too. Some other terms are known as innovation invention […]
The fact that you found us, is inbound marketing!
Creating valuable content and experiences attract strangers as your visitors, convert them to leads, closes them to the customers then, delight them to be your promoters. This process is called inbound marketing. Inbound marketing creates a trusted connection with your audiences and target market based on the content you create and solves the problems they […]
The story of persistence, determination, and hustle in crisis
“We didn’t want to post on Craigslist because we felt it was too impersonal. Our entrepreneur instinct said ‘build your own site.’ So we did.” Gebbia said.Back in October 2007, Brian Chesky and Joe Gebbia launch a website to raise money. The website was meant to turn their apartment into a lodging space to help […]
The Importance of Ikigai to Increase your Productivity
Nowadays, along with everything going around the world, people are super busy doing their jobs rather than getting the job done.You don’t know what I mean? Let me explain.In order to be an irreplaceable piece of your company, you need to find the joy in what you do. Then, the pressure of doing your job […]
The Theory of hard work
Typically when you are talking about hard work it means you are working too much. But, you can explain hard work as trying to do something that is beyond your expectations. Meanwhile, the definitions of hard work can be:• Do more than expected• Continue while others quite• Accept the failure as a temporary situation• Ignore […]
The strategy matters through the crisis
Experts say in a crisis, you may think you need a whole new set of management approaches and strategy will always lead you there. The Theory I am willing to say will help you turn any crisis in to a chance to serve. The theory begins with a test to survive on an ocean and […]
